I lately had a flight cancelled by American Airways and stood in the line for forty five minutes to get rebooked on A further flight. I had been shocked to discover the gate agents did not Have got a view to the accessible USAIR flights.
after arrival at airport I used to be informed that the flights were overbooked And that i could get to Dallas the following morning but not to Las Vegas.
I can’t claim that much for that airport personnel in Denver.My AA flight was delayed leaving Ohare and by the point I bought to Denver, the Frontier airplane to which I were booked by Orbitz had left and I missed my flight.
I attempted getting in contact with AA for restitution and acquired a “form letter†apologizing for my practical experience.
I'm emailing this comment to you so that AA may possibly better be able to encourage staff to get additional courteous when matters go Erroneous.Consumer service will make this type of variation for people utilizing your service.
On December twenty five, My a few sons and I had a flight from Cleveland to Phoenix which was to depart at 7:50 having a cease in Charlotte NC. At about three or 4 pm to the day of our departure, American Airways delayed our flight which might make us miss our link in Charlotte which experienced no other flights out to Phoenix that day OR the following! And why the delay? No clarification. So with none help from an AA representative..(Nearly as though it had been our fault) we found A further flight by Dallas…which still left in an hour as well as a fifty percent. We produced it into the airport but with Yet one more impolite AA representative, (I comprehended it was occupied with the vacations and all) I had been assured which i could get my bag in Dallas due to the fact we now experienced to spend the evening there. I asked him concerning the tag that appeared like it had been checked to Phoenix and he said curtly, you’ll just decide it up in Dallas and recheck it each morning. Effectively the bag did not make it within the conveyer in Dallas. After i requested another consultant about this, he reported it absolutely was in an enormous home and it was going out whenever we remaining each morning. I instructed him I necessary it for my resort keep, and he explained to me it might acquire 4 several hours to receive it. Alright…nevermind…I’ll be back again listed here in 4 several hours!!! So I left for that Dallas resort without the need of my baggage.. Received on our flight the following early morning and took off on time.
I wished to Enable you recognize of an outstanding younger female you've Functioning in your case at Dallas-Ft. Worthy of airport. Her name is Nyanina Kong, and he or she goes from the title of Nina.
Final, let me clarify that for those who inquired about an impending or latest journey, we talk to you contact our Reservations employees, who can be found 24 hrs on a daily basis and may be in a much better place to answer questions about your journey. In the U.S., the toll-totally free number is
27th Oct. I flew from Chicago to Manchester on AA54. You employed a B757 which was completely unsuitable to get a seven hr journey. The seats spec/recline/legroom were what I might expect on a holiday constitution or commuter flight of one hour. Also, the studying light didn't get the job done and apart from the film there was no channel open up for new music.
I'm extremely unhappy together with your purchaser service!!! I think it was this link less costly to suit your needs To accomplish this to me than to operate the flight which i was originally on, since the flight was not comprehensive.
PS I had her about the return flight and it had been evenm much better she life from the Phillie place And that i lived in exactly the same space for few yrs so we experienced a dialogue about that .
Thanks to a relatives hardship, we've been unable to make our vacation as Earlier planned and needed to terminate our reservations. We spoke to the agent at American Airways and described the specific situation to her, and she or he advised that we Get hold of you.
I would prefer to fly this Monday vs Sat but was explained to I might be charged a rate. That’s remarkable , considering I are flying with American for over 6 yrs and would under no circumstances contemplate flying with any individual else ever.
the AA particular person at the AA terminal to generally be pretty snide, when in reality I'd completed almost everything in my Management to get to your airplane in the timely vogue.